Tracking on every order
A tracking link lands in your inbox the moment your label is printed — follow the box from our dock to your door.
LOGISTICS // US + CANADA
Shipping & delivery
Straight answers on rates, delivery times and where we ship — no fine-print games. Free shipping kicks in at $99 in both countries.
Rates & delivery times
All orders leave our warehouse within one business day of payment. Times below are business days once your order ships.
| Region | Service | Price | Delivery time | Notes |
|---|---|---|---|---|
| United States | Standard | $9.99 | 2–5 business days | Free over $99 |
| United States | Express | $19.99 | 1–2 business days | — |
| Canada | Standard | $14.99 | 4–8 business days | Free over $99 |
| Canada | Express | $29.99 | 2–4 business days | — |
Where we ship
We currently ship to all 50 US states and every Canadian province and territory. Military addresses (APO/FPO) are served through USPS standard.
Order by 2 PM CT = same-day dispatch
Paid orders placed before 2 PM Central on a business day leave the warehouse the same day.
Canada: duties prepaid
Canadian orders ship DDP — duties and import taxes are prepaid, so you pay what you see at checkout. Nothing extra at the border.
Batteries ship ground
Camera and lock kits contain lithium batteries and travel by ground courier. That's factored into the delivery times above.
Oversized items (solar kits, floodlight cameras) may take one extra business day to dispatch.
Returns & peace of mind
If a piece of gear doesn't fit your setup, send it back within 30 days — no restocking fees, no interrogation. All products carry a 2-year limited warranty.
SUPPORT // STANDING BY
Still stuck?
Questions about an order in flight? Reach our support desk and we'll chase your parcel down.
Contact support